2. What FTP software should I use?

We recommend using the Filezilla FTP client. It is free, easy to use, and can be downloaded from:http://filezilla-project.org/

To add, please make sure that you are using the correct FTP details (such as hostname, username and password) with your FTP clients. To find your FTP information, please navigate to members area -> List Accounts -> Account details.

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